MADISON, Wis. — Julia Culles said it was a “nightmare” trying to get a living room set from Bob’s Discount Furniture.
The first piece she ordered arrived with broken wood framing. The second, had chipped leather, and the third came with different size pieces than she originally ordered.
Julia called the Better Business Bureau and even reached out for advice on a Facebook group. That’s when she Called for Action, getting ahold of our volunteers to work on her behalf.
“He was great! He called back immediately, he gave me some suggestions on how to try and get this resolved. When it didn’t get resolved he called the Madison store and within twelve hours I had a call from corporate. Within twenty-four hours Call for Action had a check FedEx to our door,”said Culles
Julia received a refund of 3,480 dollars, she says she wouldn’t have gotten that money back without Call for Action.
“We’re so thankful, and it’s a relief now that were just done with it and just kinda move forward,” said Culles.
Over the past year, Call for Action volunteers have gotten Madison-area folks their money back to the tune of $85,000.
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